CRM 2025

Adding a Secondary Client to your Enquiry
If you need to provide a second (or third, etc) person with their own login access to an enquiry, you do so by opening that enquiry - by clicking on the enq...
Fri, 25 Jul, 2025 at 9:41 AM
Adding Follow-up Activities - Meetings, Emails, Calls, Text, Tasks, or Notes to your Enquiry
Once an Enquiry has been created for your client, you can add an Activity - be it a follow-up meeting, email, task, or note.  You can also open an enquiry b...
Thu, 7 Aug, 2025 at 10:35 AM
The Client (follow-up) Activity Reports
Rave's CRM Activities page is here to help you ensure you are always on top of client communication - You wont miss a single sale for the simple mistake...
Fri, 25 Jul, 2025 at 2:17 PM
CRM - Email and Export Templates
Rave's CRM Templates sub-tab is where you can create and manage your CRM client email and custom client export templates.  Email Templates T...
Thu, 31 Jul, 2025 at 4:34 PM
CRM - Branch Lead/Client and Enquiry Notes
Rave's CRM Notes tab is where we group and display all Branch Lead/Client and Enquiry notes for your entire business.  It is also a great way to view, a...
Thu, 7 Aug, 2025 at 1:55 PM
Rave's Show Home | Home Show | or Expo Event Portal
Rave's Show Home Portal is an online form designed to make collecting new client lead information super easy - whether you're in your show home, at ...
Wed, 13 Aug, 2025 at 6:51 AM
CRM - Client Audit and Enquiry Audit Logs *New*
A handy feature of Rave’s CRM portal is the Audit Log functionality.  This provides you with a comprehensive history of a Client's or an Enquiry's j...
Fri, 1 Aug, 2025 at 12:47 PM
Salesperson Reports
Rave offers a range of Sales Reports to help you better manage your sales performance.  You can access these by clicking on the 'Reporting' button t...
Thu, 31 Jul, 2025 at 12:16 PM
CRM - User Permissions
As with any new feature in Rave we have implemented a new set of permissions for our CRM upgrade.  By default a user who is assigned the group 'Sales Pe...
Sat, 2 Aug, 2025 at 2:39 PM
Adding and Editing a Company Lead/Client for your Branches
Adding a new Company Client is done via the Company Tab.  Those with Head Office Staff permissions can access the Company Tab by clicking on their Company b...
Fri, 1 Aug, 2025 at 2:21 PM