Rave Build, we know you like to have options—so we offer 9 different user group types to suit a variety of roles within your business.
In the following articles, we’ll explain each user group in detail, including:
The default permissions assigned to each group
The optional permissions you can enable based on your needs
These user groups give you the flexibility to control access across your team, ensuring the right people have the right tools at the right time.
How to View Your Branch Users
To view and manage your users:
Click your profile dropdown in the top-right corner of your screen.
Scroll down to the Branch Settings section.
Select "Manage Users."
From here, you can view, edit, and manage all users within your branch.
To view all Rave User Group Options and their Default and Optional Permissions please click here for the Article
User Groups Explained:
The Last user group is our Tier 1 users - This next group is Branch Owner
Branch Owner is the highest-level user group in Rave, designed specifically for business owners, directors, or senior managers.
Default Access
By default, all Rave features and permissions are fully enabled for Branch Owners. *Some permissions and options are module based so will only show if you opt into those Modules.
Where applicable, settings can be adjusted to turn off or set certain features to view-only, depending on your business needs.
Important Notes
Branch Owners by default have the ability to:
Delete clients, enquiries, and projects
Access and manage all financial data, users, settings, and reports
Override or change permissions for other user groups
Because of the level of control this role provides, we strongly recommend assigning Branch Owner access only to the business owner or a highly trusted, authorised representative.
