Profile - User Notifications PROJECT

Depending on your role and permissions, you can adjust your own — and in some cases, your team’s — project notification settings. This allows you to control the volume and type of notifications received via:

• Rave Notifications (Alerts)

• External Email Notifications (sent to your email inbox)

Key Notes:

• All users can update their own notifications, based on the permissions they’ve been granted.

• If a user cannot see a specific notification switch, it means they do not have access to manage that particular setting.

  • In these cases, a Branch Owner or another internal team member with the appropriate permissions can make the necessary updates.

  • Those with permission to edit other users notifications will see a user box to the top right of their screen where they can pick a user and then select which notifications they would like to alter. 

• If a category only displays one option, it’s because that specific notification does not offer both email and internal (in-app) notification types.
• If your available options differ from what’s shown in our support article, it means you do not have access to that particular setting.
•  Access to specific notification controls is based on your role and permissions within Rave and the order these appear will also depend on your modules/permissions.

Project Notifications

• Project Notes - Notify me when a note is added/edited/deleted to Project Notes
• Client Project Notes - Notify me when a note is added/edited/deleted to CLIENT Project Notes 
• Project Manager Changed (Your Projects) i.e. notify me when the Project Manager has been changed on projects I am the Project Manager of
• Project Manager Changed (Other Projects) i.e. notify me when the Project Manager has been changed on projects I am not the Project Manager of
• Purchase Order Sent/Resent  i.e. notify me when i am the Project Manager of a job where the  PO has been sent or Re Sent. 
• Purchase Order Cancellation or Line Item Cancellation i.e. notify me when i am the Project Manager of a job where the cancellation or line item cancellation occurs. 
• Album Created  i.e. notify me when an album is created on a project I have access to 
• Album Deleted i.e. notify me when an album is deleted on a project I have access to 
• Album Item Added  i.e. notify me when a photo or video file is uploaded on a project I have access to 
• Album Item Deleted  i.e. notify me when a photo or video file is deleted on a project I have access to 
• Client File Uploaded  i.e. notify me when a file is uploaded by a client on a project I have access to
• Contractor File Uploaded  i.e. notify me when a  file is uploaded by a Contractor on a project I have access to 
• Internal User File Uploaded  i.e. notify me when a file is uploaded by an internal staff member on a project I have access to 

Note: All File and Album notifications will only work if the PROJECT setting has been switched on first.

Note: You (or your team member) must be on the people tab of a project to receive these notifications 

Note: The Purchase Order Options are only for FMS users and is a default setting so you don't have to CC PMs in these emails when creating or cancellation the PO's.  

To read how to ensure this is working correctly check out the Branch Settings Notification Control here 

Note: For Contractors, if you have the Project notes setting turned off in Branch settings but the contractor has their notification turned on, they will NOT get notified as your setting overrides their setting. 

To Read what settings Contractors have and can control click here to Read the Contractor FAQ 

Project Notification Preference Override 

You can override a users notifications per project using the icon beside the Files notification that looks like a house.

Example: If a certain user has access to 10 projects in Rave and all of those projects have their Project Level notifications turned on and the user themselves has their User Notifications turned on they can choose to opt out of any projects they DONT want notifications for. 

To view the Project Level setting FAQ please click here