To the top right of your Rave screen is your profile drop-down menu - your initials in a circle. Clicking on this dropdown, you find the options of viewing (and updating your contact details), changing your password, notification control, and logging out.
Communication Tools
RAVE provides you and your builder with several ways to communicate with each other. Up to the top right of the screen you may see a teal bubble (messages), and/or a red bubble (notifications) over your profile dropdown icon.
- Messages are RAVE's primary communication tool between you and your builder - we'll go into more detail on this a little later.
- While Alerts tend to be more action/schedule orientated - you probably won't receive any of these alert pop-ups - but if you do, clicking on the alert will take you to the relevant section in RAVE for review.
Notification Control
Rave allows you to opt into or out of certain external email notifications and internal Rave notifications. These settings are only for Projects you have access to and Albums you have been permitted to view or add items to.
Changing your Password
If you have your current password, you can change your password via the Change Password option of your profile drop-down menu.
If you do not have/or remember your old password, you will need to request a password reset link. You can do this by logging out, which will take you back to your Rave login screen, and clicking on the Reset Password link to the bottom right. This will allow you to add in your Rave user name. Confirming this will trigger an email to be sent to you, with a password reset link to set up a new password.
Example of the Rave login screen + Reset Password link below
