The ‘View Task Details & Comments’ tool, allows you to have 2-way communication directly with your task assignees.  You can discuss delays, and updates and share photos and documentation.  Ideal for when you can't get through to a contractor on the phone, this tool provides the option of immediate notifications to the task assignee(s) and keeps a record of your communications on this task, including any attached photos, documents, and other files - via the project’s Site Log.

 

  1. From a project's Task List view, we access the ‘View Task Details & Comments’ pop-up by clicking on the Task List 3 dot action dropdown to the right of the task, and selecting View Task Details & Comments 
    - or from the Task Gantt view via the Task Details pop-up, and selecting ‘View Task Details & Comments’ 

  2. Once the Task Details & Comments screen has opened, you can
    - Add your comment to the Comments section
    - Select an appropriate delay reason, if applicable from the Reason dropdown, or leave it as a General comment
    - Click in the Attach Files section to attach files i.e. photos, documents, other files and video etc..
    - Decide if you want to ‘Notify Task Assignees’ (which is ticked by default) if so, they will receive an immediate alert via RAVE, otherwise no alert will be sent - but the comment will still be visible to all task assignees.

  3. Then click 'Submit' to send




Once submitted, the comment will be saved in the comment history – as per the screenshot below.  You then have the ability to edit or delete the comment by clicking on the edit pencil or trashcan icons to the right of the entry. 

 

If the ‘Notify Task Assignees’ check box was ticked, the contractor would receive an immediate alert from RAVE that there is a new comment added to their assigned task – they also have the opportunity to comment (send a response back to the project manager and all other task assignees) also with the option of adding any photo’s or documentation too.



 


Site Log – a record of all Task Comments


All task comments are also recorded in the project’s ‘Site Log’ sub-tab – allowing you to quickly scan all of the comments, photos and documents added to tasks in your project.  Plus some handy filtering tools, and a search field, to quickly find delays across your jobt.  As per the screenshot below – the table displaying these includes:

  • The Task description – a clickable link back to the task in the schedule
  • The Commentor – who made the comment
  • Comment Reason – either General, or one of the delay reasons
  • Comment & Files – the actual comment record, and any attachments
  • Comment Date – allowing you to search by a date range
  • The Comment Reason filter – allows you to identify specific delay types
  • And the Search field – allows you to search by key words

 




Tip: Create a Daily Site log and keep up-to-date - when you're NOT on site


A ‘Daily Site Log’ task + the ‘View Task Details & Comments’ tool is a great way for your site manager, foreman, or lead contractor to keep you informed on how your project is going - on the days when you are not on site.  


To create a ‘Daily Site Log’ task:

  1. Firstly create a new ‘Daily Site Log’ milestone via the ‘Add Milestone’ option of the schedule's 3 dot action dropdown (next to the job number)
  2. Add a task named ‘Daily Site Feedback’ and assign it to your site manager, foreman, or lead contractor
  3. Click 'Save' to create the task

 

And that’s it!  You can now catch up with your site manager, show them the ‘daily site log’ task you’ve assigned to them in your schedule, and let them know that you’d like them to add a comment (and photo(s) if appropriate) via our free to download RAVEBUILD app, at the end of each day to let you know what has happened on site.


Any comments other task assignees add are alerted to the project manager and other task assignees immediately.  Your site foreman will also receive an immediate alert whenever you reply back them.