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FAQ's
Getting Started 2023
17
All BRANCH USERS - Watch this video first!
Getting Started with RAVE
How do I log into RAVE?
I forgot my password, how do I reset it?
Updating your User Profile, Contact Details & Changing your password within RAVE
View all 17
Sales Support 2023
41
Sales Support 2022
Sales and CRM - The Clients Button and Client Lists
The Clients Button and Client Lists
Explanation of the Client list table
Adding/Changing the Client List’s ‘Location’
View all 41
Project Admin Support 2023
15
The Project Admin FULL Guide to RAVE
Accessing your Projects via the Site/Build button + Sub-Tabs
The Project Sub-Tabs
The Project's Overview Sub-Tab
The Contractors/Contacts Button
View all 15
Site Manager & Site Staff Support 2023
6
RAVE Timesheets - Guidelines for Site Staff
Downloading the Rave Build App, and Logging In
Logging into the RAVEBUILD App
Adding a timesheet entry via the RAVEBUILD app - Site Staff
Adding a timesheet entry via your Computer - Site Staff
View all 6
Contractor and Supplier Support 2023
11
The Contractor + Supplier FULL Guide To RAVE
Getting Set Up in RAVE - Contractor Guide
RAVE’s Home button + the Home Page/Dashboard screen - Contractor Guide
RAVE's Site/Build button + the My Tasks screen - Contractor Guide
RAVE’s Site/Build button + the Build Projects screen - Contractor Guide
View all 11
Project Managers Support 2023
66
Viewing the Details of a Project via the Build Overview
Searching for a Build in 'Site/Build'
RAVE Scheduling + the ‘Classic’ Scheduling Mode
Navigation of a Project's Schedule Screen
The 'PER' Project and 'ALL' Projects' Settings pages
View all 66
Accounts Staff Support 2023 (The Progress Payment Sub-Tab)
20
The NEW Progress Payments (Payment Schedule) Sub-Tab
6 Reasons Why you should populate the Progress Payment tab - even if you are not using Xero
RAVE 'Progress Payments' Accounts - Branch Set Up
NEW - How to Add, Request Payment, and Receive Payment on an Invoiceable
NEW - How to Add a Basic Invoiceable
View all 20
Branch and Office Managers Support 2023
20
Branch Overview & Reports - RAVE's Reporting Portal
Managing your Staff User Permissions
Time Tracking
Adding a NEW Staff Member to Your Branch
Viewing Sales Reports
View all 20
RAVE Updates
12
RAVE Project Overview: Project Details + Edit UPDATE (31st March 2022)
Printing a Gantt Chart process – Update
‘Classic’ Task Gantt Updates
New look RAVE Settings tabs – Update
RAVE’s NEW My Follow-up Reports – Update
View all 12
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