Help

1. Getting Started 4

• How do I log into RAVE?
• RAVE Page Layout, Notification and Message Update
• Welcome to Rave
• RAVE Notification and Alert Table

RAVE FMS - Overview, Set Up, and 'How To' Video Tutorials 1

• RAVE FMS - 'How To' Video Tutorials

FMS set-up articles 7

• RAVE's Financial Management System Overview (August 2022)
• How to Add a Supplier to your RAVE Contacts List
• How to Merge Duplicate Suppliers in RAVE
• Supplier Product Inventory/Price List Upload
• How to Find and Delete any Duplicates within a CSV (Inventory) File

View all 7

Xero set-up 5

• Connecting Xero and Syncing your of Cost Centres
• RAVE Project + Xero Tracking
• Xero Payment Syncing
• Error when sending documents to Xero
• Calculation Rounding

Estimate Categories and Sub Categories 2

• How to Create Estimate Categories
• Rave's New Estimate Sub-categories

The Financial Tab 5

• RAVE's Progress Payment Forecast Report
• Financial Overview/Dashboard via the Financial Button
• Branch-Level Bills (and Credit Notes)
• Branch-Level Credit Notes
• The Progress Payment List Report

The Preliminary Budget sub-tab 2

• How to Create a Preliminary Budget proposal via the Preliminary Budget sub-tab
• Uploading your Preliminary Budget via CSV

The Quote Request sub-tab 1

• How to Request Quotes via the Quote Request sub-tab

The Quotes sub-tab 3

• How to Create a Quote via the Quotes sub-tab
• Create a Budget/Quote from a CSV file upload
• How to Create a Client Invoice from Multiple Quote(s)

The Estimate sub-tab 5

• How to Create a Client Proposal/Estimate via the Estimate sub-tab
• How to Create and Save an Estimate Template
• How to Create a Variation from the Estimate subtab
• Sending and Accepting Client Proposals
• Estimate Accept/Decline Notifications via the Estimate sub-tab

The Purchase Order sub-tab 7

• How to Create Purchase Orders via the Purchase Order sub-tab
• How to Create Purchase Orders - Using a CSV File
• Create a NEW Purchase Order from an Accepted Quote
• Create a NEW Purchase Order from scratch
• How to Cancel a Purchase Order line

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The Bills In sub-tab 6

• How to Receive in Bills via the 'Bills In' sub-tab
• How to Load Supplier Bills in via a CSV File
• Receive Bills in to RAVE via the 'Bills In - Purchase Orders Ready to Convert to Bills' option
• Create a Supplier Credit Note via the 'Bills In' sub-tab
• Receive Bills in to RAVE via the 'Bills In - Add a Bill' button

View all 6

The Progress Payments sub-tab 9

• The Progress Payments (Payment Schedule) Sub-Tab­­
• Progress Payments Accounts Set Up
• Convert a Client Estimate to a Progress Payment/Charge Up Invoiceable
• Loading and Creating Payment Schedule Templates
• How to Add/Edit a basic Invoiceable and Request Payment

View all 9

The Invoices Out sub-tab 3

• How to Manually Add a Payment to an Invoice
• Bulk Payment of Multiple Invoices & Credit Notes
• How to Create an On Charge Invoice

Variations 4

• How to Push an Accepted Variation from the Estimate Sub-Tab to the Progress Payment Sub-Tab
• How to Create a New Client Variation via the Estimate/Proposal Sub-Tab
• Updates to how RAVE treats Negative Variation Invoiceables/Credit Notes
• Variation Accept/Decline Notifications via the Estimate sub-tab

Charge Up 4

• How to Use RAVE's FMS to Create a Charge-Up Client Invoice
• How to Create a Client Invoice from Multiple Purchase Order(s)
• How to Create a Client Invoice from Multiple Bill(s)
• Uninvoiced vs Uninvoiced and Partially Invoiced Filter

Labour 2

• How to Account for Building Labour Costs in RAVE
• RAVE FMS Charging Labour TIP: Add your Builders as Product Inventory Item(s)

Project Reporting 8

• Back Costing Report
• The Project Profitability Report
• Rave's New Cost to Complete Report
• The Project Cost Centre/Chart of Accounts Report
• RAVE's FMS Charge Up Report

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Timesheets 5

• How to Convert a Project's Time Sheet Entries to a Bill
• Adding a Timesheet Entry and Clocking In
• Project Timesheets
• My Timesheets
• Branch Timesheets

The Build Projects Tab 10

• Build Projects
• Project Overview subtab
• Project Files
• People Subtab
• Check List Subtab

View all 10

The Closed Builds Tab 1

• Closed Builds

The Templates Tab 2

• Branch Templates
• Opening/Viewing a Schedule Template

The Progress Payment Subtab 7

• Progress Payment Subtab
• Progress Payments Accounts Set Up
• Loading and Creating Payment Schedule Templates
• How to Add/Edit a basic Invoiceable and Request Payment
• How to Add, Edit and Delete Detailed Invoiceables

View all 7

The Invoice Out Subtab 3

• How to Manually Add a Payment to an Invoice
• The 'Convert to Invoices' feature allows you to convert an invoiceable from the various sections of the progress payment sub-tab, choose specific dollar values or percentages to charge for each invoiceable, also which line items to include
• RAVE allows you to select multiple invoices & credit notes for full and partial payment via the Invoices Out sub-tab. NOTE: Clients with RAVE's Xero syncing turned on do not need to worry about this process, as Xero is already receiving th

Profile Settings 3

• Profile Overview
• Changing your Rave Password
• Notification Control

Branch Settings 8

• Branch Details
• Client Settings
• Contractor Settings
• Financial Settings
• Timesheet (Tags)

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Contractor Setup 4

• Getting Set Up in RAVE - Contractor Guide
• How to edit your Profile
• Updating or Resetting your Password
• Uploading Documents to your Profile

Navigating RAVE 6

• RAVE’s Home Page/Dashboard
• Site/Build Tab
• Quote Requests
• Quotes
• Purchase Orders

View all 6

Branch Business Performance Reports 4

• The Overview Report
• Signed Contracts
• Activated Builds
• Forecast

Sales Reports 4

• Overview
• Pipeline
• Top Salesperson
• Contract Price Change

Project Reports 3

• Key Task Report
• Build Type Change Report
• Job Summary Report

Financial Reports 11

• Client Invoice Reports
• Branch Detailed Transaction Report
• Cost to Complete Branch Report
• Quote Request Report
• Purchase Order Report

View all 11

Clients Report 3

• Client Search and Conversions
• Client Loss and Lead Reports
• Opportunity and Follow-Up Reports

RAVE's Financial Management System 1

• RAVE FMS - 'How To' Video Tutorials

Getting Started 2023 12

• RAVE Home Screen overview and navigation
• The Rave Help Portal resources
• Searching the Rave Help database
• Submitting a support request, issue alert, or a RAVE improvement suggestion ticket
• Rave Help Knowledge Base and FAQs

View all 12

Sales Support 2023 35

• Sales and CRM - The Clients Button and Client Lists
• Printing, Exporting, and Filtering the Client list
• Creating a Custom Client List Report
• Searching for a Client
• Adding a Client

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Project Admin Support 2023 17

• The Project Admin FULL Guide to RAVE
• Accessing your Projects via the Site/Build button + Sub-Tabs
• The Project Sub-Tabs
• The Project's Overview Sub-Tab
• The Contractors/Contacts Button

View all 17

Site Manager & Site Staff Support 2023 7

• RAVE Timesheets - Guidelines for Site Staff
• Downloading the Rave Build App, and Logging In
• Logging into the RAVEBUILD App
• Adding a timesheet entry via the RAVEBUILD app
• Adding a timesheet entry via your Computer - Site Staff

View all 7

Project Managers Support 2023 8

• Viewing your Contractor Overview
• Changing your Build State to Maintenance + the Project Maintenance List
• RAVE Schedule Task Change Notifications
• Task Communication via the ‘View Task Details & Comments’ tool
• Why Changing a 'Start Date' Field to Move a Linked Task will FAIL in 'Enterprise' Scheduling

View all 8

Branch and Office Managers Support 2023 8

• How to Suspend (Delete) a Staff Member Login from your Branch
• How to Reset your Contractor's Password
• How to Unsuspend (Liven) a Suspended Staff Member Login from your Branch
• How to Connect RAVE to Your Mailchimp Account
• UPDATED Site Manager & Site Staff user permissions

View all 8