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Knowledge base
Welcome to your RAVE Help Portal!
1. Getting Started
8
How do I log into RAVE?
Welcome to Rave
RAVE Notification and Alert Table
Submitting a support request, issue alert, or a RAVE improvement suggestion ticket
RAVE Recommends Google Chrome, Firefox, and MicroSoft Edge Web Browsers
View all 8
RAVE FMS - Overview, Set Up, and 'How To' Video Tutorials
1
RAVE FMS - 'How To' Video Tutorials
User Dropdown Menu
Profile Settings
3
Profile Overview
Changing your Rave Password
Notification Control
Branch Settings
9
Branch Details
Client Settings
Contractor Settings
Financial Settings
Timesheet (Tags)
View all 9
Site/Build Tab FAQ's
The Build Projects Tab
10
Build Projects
Project Overview subtab
Project Files
People Subtab
Check List Subtab
View all 10
The Closed Builds Tab
1
Closed Builds
The Templates Tab
2
Branch Templates
Opening/Viewing a Schedule Template
Project Minutes
2
Managing your Project Minutes
Searching Your Project Minutes Notes
The Progress Payment Subtab
15
Progress Payment Subtab
Progress Payments Accounts Set Up
Loading and Creating Payment Schedule Templates
How to Add/Edit a basic Invoiceable and Request Payment
How to Add, Edit and Delete Detailed Invoiceables
View all 15
The Invoice Out Subtab
3
How to Manually Add a Payment to an Invoice
The 'Convert to Invoices' feature allows you to convert an invoiceable from the various sections of the progress payment sub-tab, choose specific dollar values or percentages to charge for each invoiceable, also which line items to include
RAVE allows you to select multiple invoices & credit notes for full and partial payment via the Invoices Out sub-tab. NOTE: Clients with RAVE's Xero syncing turned on do not need to worry about this process, as Xero is already receiving th
Timesheets
Timesheets
5
How to Convert a Project's Time Sheet Entries to a Bill
Adding a Timesheet Entry and Clocking In
Project Timesheets
My Timesheets
Branch Timesheets
Financial Management (FMS) FAQ’s
FMS set-up articles
8
RAVE's Financial Management System Overview (August 2022)
How to Add a Supplier to your RAVE Contacts List
How to Merge Duplicate Suppliers in RAVE
Supplier Product Inventory/Price List Upload
How to Find and Delete any Duplicates within a CSV (Inventory) File
View all 8
Xero set-up
5
Connecting Xero and Syncing your of Cost Centres
RAVE Project + Xero Tracking
Xero Payment Syncing
Error when sending documents to Xero
Calculation Rounding
Estimate Categories and Sub Categories
2
How to Create Estimate Categories
Rave's New Estimate Sub-categories
The Financial Tab
5
RAVE's Progress Payment Forecast Report
Financial Overview/Dashboard via the Financial Button
Branch-Level Bills (and Credit Notes)
Branch-Level Credit Notes
The Progress Payment List Report
The Preliminary Budget sub-tab
2
How to Create a Preliminary Budget proposal via the Preliminary Budget sub-tab
Uploading your Preliminary Budget via CSV
The Quote Request sub-tab
1
How to Request Quotes via the Quote Request sub-tab
The Quotes sub-tab
3
How to Create a Quote via the Quotes sub-tab
Create a Budget/Quote from a CSV file upload
How to Create a Client Invoice from Multiple Quote(s)
The Estimate sub-tab
5
How to Create a Client Proposal/Estimate via the Estimate sub-tab
How to Create and Save an Estimate Template
How to Create a Variation from the Estimate subtab
Sending and Accepting Client Proposals
Estimate Accept/Decline Notifications via the Estimate sub-tab
The Purchase Order sub-tab
7
How to Create Purchase Orders via the Purchase Order sub-tab
How to Create Purchase Orders - Using a CSV File
Create a NEW Purchase Order from an Accepted Quote
Create a NEW Purchase Order from scratch
How to Cancel a Purchase Order line
View all 7
The Bills In sub-tab
6
How to Receive in Bills via the 'Bills In' sub-tab
How to Load Supplier Bills in via a CSV File
Receive Bills in to RAVE via the 'Bills In - Purchase Orders Ready to Convert to Bills' option
Create a Supplier Credit Note via the 'Bills In' sub-tab
Receive Bills in to RAVE via the 'Bills In - Add a Bill' button
View all 6
The Progress Payments sub-tab
15
The Progress Payments (Payment Schedule) Sub-Tab
Progress Payments Accounts Set Up
Convert a Client Estimate to a Progress Payment/Charge Up Invoiceable
Loading and Creating Payment Schedule Templates
How to Add/Edit a basic Invoiceable and Request Payment
View all 15
The Invoices Out sub-tab
3
How to Manually Add a Payment to an Invoice
Bulk Payment of Multiple Invoices & Credit Notes
How to Create an On Charge Invoice
Variations
4
How to Push an Accepted Variation from the Estimate Sub-Tab to the Progress Payment Sub-Tab
How to Create a New Client Variation via the Estimate/Proposal Sub-Tab
Updates to how RAVE treats Negative Variation Invoiceables/Credit Notes
Variation Accept/Decline Notifications via the Estimate sub-tab
Charge Up
4
How to Use RAVE's FMS to Create a Charge-Up Client Invoice
How to Create a Client Invoice from Multiple Purchase Order(s)
How to Create a Client Invoice from Multiple Bill(s)
Uninvoiced vs Uninvoiced and Partially Invoiced Filter
Labour
2
How to Account for Building Labour Costs in RAVE
RAVE FMS Charging Labour TIP: Add your Builders as Product Inventory Item(s)
Project Reporting
8
Back Costing Report
The Project Profitability Report
Rave's New Cost to Complete Report
The Project Cost Centre/Chart of Accounts Report
RAVE's FMS Charge Up Report
View all 8
RAVE Branch Reporting
Branch Business Performance Reports
4
The Overview Report
Signed Contracts
Activated Builds
Forecast
Sales Reports
4
Overview
Pipeline
Top Salesperson
Contract Price Change
Project Reports
3
Key Task Report
Build Type Change Report
Job Summary Report
Financial Reports
10
Client Invoice Reports
Branch Detailed Transaction Report
Cost to Complete Branch Report
Quote Request Report
Purchase Order Report
View all 10
Clients Report
3
Client Search and Conversions
Client Loss and Lead Reports
Opportunity and Follow-Up Reports
Contractor FAQ's
Contractor Setup
4
Getting Set Up in RAVE - Contractor Guide
How to edit your Profile
Updating or Resetting your Password
Uploading Documents to your Profile
Navigating RAVE
6
RAVE’s Home Page/Dashboard
Site/Build Tab
Quote Requests
Quotes
Purchase Orders
View all 6
Sales and CRM
Clients Subtab
8
Client Dashboard Overview
Adding a Client and editing a Client
The Client Opportunity/Client Lead/Estimated Budget/Expected close date
Adding an additional contact to a Client Profile
Client Overview tab
View all 8
Closed Clients
1
Closed Clients Subtab
My Follow Up
2
Adding a Follow-Up
Client Follow-Up Reporting Tab
Show Home Portal
1
The Show Home Portal
Client Portal
Guides for your Client
6
How to Login
The Site/Build Tab
Profile drop-down menu
The Files Subtab
The Messages Subtab
View all 6
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