How to Reset your Contractor's Password

Requesting a password reset for your contractor is simple.  

Please note the ability to EDIT a contractors profile is permission based. You can have the ability to add a contractor but not edit a contractor. If you dont have permission the edit button will be Greyed out and a note will explain why. 

If this permission isn't set for you, you cant send the Contractor a password reset link manually by using the below link https://pro.ravebuild.com/s/password/reset you simply type their user name (email) into the box and push send Password Reset Link and it will resend them the link to set a new password. 

Start by clicking on the 'Contractors/Contacts' tab, this will open your 'Contractors' sub-tab, where you'll see the first page of your contractor list. 

Step 1 

Click the 'Show' button for the contractor you would like to reset their password for.

Step 2 

That will open the Contractors Profile, from here, we click on the 'Edit' button.

Step 3 

From the Edit Contractor screen - click on 'Contractor Login' button to the bottom left of the screen.

This will expand the Contractor Login section.  Next to their login email address is a Reset Contractor Password 'Submit' button - click on this to send the reset password email to the contractor.