From time to time, you may discover and/or accidentally create a duplicate supplier that is already in your system. RAVE users (with Branch Owner permissions) can merge suppliers in RAVE within the Contractors/Contacts button, via the Contacts sub-tab - moving all RAVE transactions over with this. 


 


NOTE: Suppliers vs Contractors

 

The term ‘Supplier’ in RAVE, is used to describe those suppliers and sub-trades who do not need a RAVE login to access your projects, schedules, and documents in RAVE i.e. 'Suppliers' provide quote information only - they do not need to log in to RAVE to access the project details, and therefore do not need a RAVE login.

As opposed to 'Contractors' who do need a RAVE login to access your projects, schedules, and documents in RAVE.  

As a result, we send a welcome email with login details to 'Contractors', but we don't for 'Suppliers'



Merging Two Supplier Profiles

To merge two supplier profiles:


  1. From the Contractors|Contacts / Contacts sub-tab, we find our duplicate supplier (the one we don't want to use)

  2. Click it's 3 dot action drop down to the far right of their listing, and select the Merge option

    This will open the Merge Supplier pop-up - detailing that the selected supplier will be archived, and their orders will be merged with the selected contact.

  3. Find and select the supplier you would like to use move forward with their supplier profile

  4. Then click the Merge button

    This will archive the unwanted supplier profile, and move their orders etc to the remaining supplier profile.