If your 'Classic' Schedule 'Sample_CSV_File' Upload Fails

If your schedule 'Sample_CSV_File' upload fails, check out this list of potential causes and solutions: 

• Firstly, the file needs to be saved as a CSV (plain text comma-delimited) file - an Excel file will not work. 
• Milestone headers must only have a milestone name (column A) and the optional milestone colour field completed (column E), i.e. if you add a start date plus a duration to a milestone line, Rave will treat it as a task. 
• All tasks need to be listed under a milestone header, and each task must have a valid start date and duration.
• All task assignees must already be in your system - as a staff member, a site manager, a site staff member, or as a contractor (by name, email or company name). Furthermore, the assignee's name must match the format as it appears in RAVE.

NOTE: If all these conditions are not met, your schedule upload will fail, and your RAVE session might time out.

If you still have a problem with a failed upload:

• Return to your CSV template and verify that all the conditions above are met. Once you have corrected any data issues, have another go at uploading your CSV.   
• If you have checked for data issues and are still experiencing problems uploading your CSV schedule file, email us at help@ravebuild.co.nz with your CSV file attached for us to check that out for you.