If your schedule 'Sample_CSV_File' upload fails, check out the list of potential causes and solutions below: 

  • Firstly the file needs to be saved as a CSV (plain text comma delimited) file - an excel file will not work. 
  • Milestone headers must only have a milestone name (column A) and the optional milestone color field completed (column E)  i.e. If you add a start date plus a duration to a milestone line, Rave will treat it as a task. 
  • All tasks need to be listed under a milestone header and each task must have a valid start date, and duration.
  • All task assignees must already be in your system - as a staff member, a site manager, a site staff member, or as a contractor (by name, email or company name)   Furthermore, the assignee's name must match the format as it appears in RAVE.

 

NOTE: If all these conditions are not met, your schedule upload will fail, and your RAVE session might time out.


 

If you have a problem with a failed upload:

  1. Go back to your CSV template and check that all the conditions above are met. Once you have corrected any data issues, have another go at uploading your CSV.   
  2. If you have checked for data issues, and are still experiencing problems uploading your CSV schedule file, email us on help@ravebuild.co.nz with your CSV file attached for us to check that out for you.